Managed Web Hosting

We offer fully managed web hosting for all VPS and Dedicated Servers orders that come with cPanel installed.

Fully Managed hosting is ideal for companies that don't have any technical IT staff or want to free up their IT staff to focus on other tasks. It is also for people who don't have technical knowledge about web servers. With our Fully Managed services we provide assistance with all your technical needs 24x7x365 which is bundled with our 24x7 Human Synapse Monitoring of your servers and a fully knowledge abuse/security team.

HostDime offers managed services on their entire product line of linux servers with cPanel installed. It is important to stress the fact that we offer managed servers. Many companies out there offer servers but fail to notify the client of
the unmanaged server they will be buying. Selling an unmanaged server greatly reduces the overhead cost of a dedicated server provider!

For those who offer managed servers, it is important to try and clarify exactly what is covered under managed services. We will try to outline what we cover. This outline is not concrete as many times clients need different things and we will try our best to accommodate those needs.

• Kernel Upgrades, OS patches
• Backups and restoration help if needed (only on servers with 2 or more drives)
• Cpanel/whm Updates
• PHP updates
• Mysql updates
• System pre installed services updates. ( we do not update 3rd party scripts installed)
• WHM/Cpanel assistance includes but not limited to, creating, deleting, setting up, email and dns
• PHP compilation
• MySQL optimization
• SSL configuration and installation
• Custom DNS configuration
• Email troubleshooting
• FTP troubleshooting
• High Server Load troubleshooting
• Best Effort Third Party Application Support
• Hardware Replacement SLA 2-6 hours
• Compromised Server Recovery
• Software Firewall Installation and Configuration
• Failed Drive service restoration, we will assist in restoring of all accounts to our ability
• Database corruption assistance
• Assistance with system alerts or warnings
• Hands on help with preinstall system settings
• High Bandwidth consultation needs

Server upgrading assistance and guidance so you're not left behind.

With such a broad range of services we give please be advise the list above is only a guidance to the many services which are included with our servers. We will provide any level of help within reason to the best of our ability.

Note: Custom Script installations are not covered by our managed services. Such installations which have an approx. time of more then 30 minutes of admin time to be installed will be required to be given a install quote prior to being done. You are then free to reject or accept the installation quote. Please contact us if in doubt.